FAQ

FAQ

Korea Auto Controls Co.,Ltd. (HQ), founded in 1955, is mainly based on automation industry control components and mechanical equipment components, mainly focus on developing, manufacturing and selling a variety of high-end industrial control electrical appliances. Our products with high technical content, low energy consumption, no pollution characteristics, gains great reputation in the industrial auto control industry.

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  • QWhat is the product range of our factory?
    A

    Foot switch, limit switch, micro switch, toggle switch, push button switch, indicator, metal button switch, general purpose relay, time relay, solid relay, safety relay, buzzer, signal phone, terminal, controlling box, proximity sensor, MCB, thermostat, fuse, heater, cable plugs, etc.

  • QHow to order?
    A

    Please send us your purchase order by email or fax, or you can ask us to send a proforma invoice for your order. We need to know the following order information:

    1) Product information: preferably quantity, specification (size, material), color, logo and packaging requirements), artwork or sample.

    2) Delivery time is required.

    3) Transportation information: company name, address, phone number, destination seaport/airport.

    4) Contact information of the freight forwarder (if in China).

  • QHow long and how do I get samples from us?
    A

    1) If you need some samples to text, we can make them according to your requirements, 1 piece sample for free, need you provide a express account to collect. Over $50 dollar value sample need to be paid.

    2) Sample delivery time: about 3-5 working days.

    3) Sample transportation freight: The freight depends on the weight and package size and your region.

  • QCan the logo or company name be printed on the product or packaging?
    A

    Yes.

    Your logo or company name can be printed on the product by printing, but here have to mention the model number will not be changed cause will influence the CE, CCC, UL certificate. 

  • QWhat are our advantages?
    A

    1) Rich experience: We have more than 60 years of experience in this industry since 1955. This means that we can preview issues with orders and products. Therefore, it will ensure that the risk of bad situations is reduced.

    2) Point-to-point service: From consultation to product delivery, there are sales staff to serve you. During this process, you only need to discuss all issues with her, which can save a lot of time.

    3) Design: If you are not ready to design,our R&D will be able to help you.

    4) Strict quality control: For each product, the quality control department will do full inspection  for all components, and finished products.

    5) Transportation: According to recently shipping policy, we will suggest with best shipping solutions, DHL/UPS/Fedex air freight cost, and from Ningbo sea shipping.

  • QHow long has Kacon been in business?
    A

    Kacon was founded in 1955, has been specializing in manufacturing industrial auto controls products for over more than 60 years.